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Murder in the Museum FAQs


The murdered body of the museum curator is found inside the gallery. We need everyone’s help in investigating the clues the victim has left behind. Help us find the killer! (Learn more about the murder and all the things that are going to happen during Midnight Museum 3: Murder in the Museum here!)



Step 1: Email, call or visit us to check if there are still slots available for the game.

Step 2: Purchase a ticket to confirm a slot for the game. Payment options:

OPTION 1: Purchase a ticket for the mystery game registration are at the Ayala Museum counter from October 8 – 27 (Tuesday- Sunday, from 9AM to 6PM) to October 28 (Friday, 9AM to 9PM), or until slots last.

OPTION 2: Purchase a ticket for the mystery game registration are at any Mystery Manila Branch: Century City Mall, Makati, Jupiter, Makati or Libis, Quezon City from October 8- October 27 or until slots last. Official receipts can be claimed at Ayala Museum, Mystery Manila will issue an acknowledgement receipt and the tickets. Check out their website for schedule and directions: (AGC and Members can only avail of discounts in Ayala Museum)

STEP 3: After successfully registering, your ticket will be validated by an Ayala Museum representative, indicating your chosen mystery game and time slot. Bring your ticket on the day itself.


Who can play?

The Midnight Museum: Murder In the Museum game is open to everyone ages 13 and above. If you have any guests who are younger than 13, they can visit the galleries and enjoy the exhibition while you play. Standard museum admission rates apply.

How many can play?

A minimum of two (2) individuals or maximum of ten (10) can make one team. You will be joining other teams or individuals who signed up for that schedule for the introduction/orientation, which happens every 30 minutes. Maximum of twenty (20) per batch.

How much is the game?

Price depends on the number of people playing.

Regular fee is Php 850/head and Php 760/head for 4 or more tickets purchased.

Discounted rate is also applicable for Ayala Museum Members Members, Ayala Group of Employees, PWD and Senior Citizen.

The Midnight Museum: Murder in the Museum game ticket is inclusive of the following:

  • Participation for the Midnight Museum: Murder In the Museum for one (1)

  • Full museum access pass for the night from 7pm-12midnight

  • Access to activity/partner stations

  • 10% discount voucher for future Mystery Manila games in any of their branches valid until December 31, 2016

  • Discount vouchers and freebies from our partners

  • A chance to be part of the leader board and win special gift prizes from the partners

What time will the museum open on October 28?

The special museum operating hours during October 28 will only be from 9AM to 3PM. Tickets purchased within these hours are not valid for Midnight Museum. Either they have tickets to Midnight Museum as players or purchase regular museum admission tickets (for 7PM-12MN) at the Midnight Museum registration booth, which opens at October 28, 6pm.

What time should I arrive?

On October 28, 2015, the first batch will begin at 7pm and the last batch will be 11:30pm. Every thirty (30) minutes there will be a new batch that is scheduled for an introduction. Be sure to be in the Ayala Museum ground floor briefing area at least ten (10) minutes before your scheduled time slot.

What if I’m late for the game?

If you are less than 15 minutes late, we will still accommodate you but will have to check which slot you can join for the introduction. Your time will be affected and will still reflect your original booking schedule. For example, if your slot is at 7 pm and you arrive at 7:30 pm, the leader board will still reflect that you started the game at 7pm. Be sure to be in the briefing area at least ten (10) minutes before your scheduled time slot.

What do I do when I arrive on October 28?

Proceed to the registration area and present your ticket to be validated and receive your claim stubs for freebies from our partners’ booths. If you paid online, present an ID or the email confirmation to claim your ticket, claim stubs, and receipt. You may visit the galleries while waiting for your time slot, or go straight to the briefing area. Be sure to be in the briefing area at least ten (10) minutes before your scheduled time slot.

I can’t play the game but wish to just see the museum exhibit, can I do this?

Yes, you can just pay for the regular museum ticket and enjoy the booths. Regular museum admission applies. Check out our website for the rates:

How long does it take to solve the mystery?

Groups are tasked to solve the mysteries without any time limit. All games will run between 7 PM to 12 Midnight. Fastest will win sweet prizes!

What happens if I solve the Mystery?

The sole objective of the activity is for you to have an unforgettable experience and to try something new and challenging by solving the mystery or by working your way through riddles to sole the mystery. Other than the fulfilling accomplishment from solving the mystery, the group who achieves either the fastest time or deemed to have been closest to solving the mystery will be given prizes during the awarding ceremony at the Ayala Museum ground floor lobby at 12 MN. Winners who are unable to stay for the awarding ceremony will be notified by Ayala Museum representatives and may claim it until the next day, October 29, 6pm at the museum ticket counter. But again, the prizes are just secondary. It’s all about the experience and overcoming the challenges!

Can I get a clue or seek help during the game?

Yes. There will be several gamekeepers and Midnight Museum staff around the galleries. They will not intervene at any point unless requested to do so. If you ask for a clue, the gamekeeper will provide you with it but every clue requested will equate to a 5-minute addition to your final time. The more clues you ask for, the more time that will be added to your final finishing time. There is no fixed number of hours required to finish the game.

What if I booked already and something came up and we can’t go to the game?

Since booking and confirming your slot makes that specific slot unavailable for other customers, we cannot refund paid booking/s. You can however, transfer your booking to your family or friends who can play on your behalf. The tickets for the Midnight Museum are no longer valid for future Ayala Museum admission or Mystery Manila games.

Is there a discount or assistance for PWD?

Yes, there’s a discounted rate for PWD / Senior citizens which is 20% of the regular ticket price for the Midnight Museum or the Ayala Museum regular ticket price. Facilities are available such as elevators and ramp.

Visit our social media pages for constant updates on Midnight Museum 3 or call 759 82 88 for further inquiries.

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